Doberman Technologies is committed to customer satisfaction.
Efficiency through automation. Doberman offers a wide variety of fully managed platforms designed to protect and support the core of your business needs. Microsoft and 3rd Party Application Patch Management, Managed Antivirus, Anti-Malware, and Content-Filtration, Managed Backup and Disaster Recovery services (Onsite, Offsite, and Virtual Standby technologies), Network Monitoring and more. Take the headache out of IT and let Doberman manage your network.
A chain is only as strongest as its weakest link. Doberman focuses on in depth understanding of hardware and software requirements based around our client’s needs, industry standards, and our many years of experience in the field. By crafting solution sets based off of proven technologies, Doberman insures that every dollar spent on equipment is well spent.
A good foundation is the core of every business — If the foundation collapses, the business shuts down. Doberman offers a full team of qualified engineers to handle your physical infrastructure needs. If you don't know exactly where each piece of your network is located, or what each part is, or if it plain looks like rat's nest of cabling, you have a physical infrastructure deficit.
Doberman's backup methodologies have been tested and perfected to ensure that work is restored when it matters most. Doberman actively manages, monitors and maintains your backup behind the scenes. An unmanaged backup is worse than no backup at all. Having a valid backup of your data is the final defense against a security breach. If data is maliciously compromised, you can recover it from the backed up, intact copy. Having disaster recovery services for minor loss events ensures that your overall "uptime" will be increased, as standardized solutions sets will be implemented to minimize the possibility of outages. Disaster mitigation/recovery services are a core section of managing business continuity. Through the use of our continuity platform, Doberman can ensure that even a full site loss event does not impact the ability to access your core data services. Some disaster events are not caused by equipment failure or natural causes, but are instead caused by security related events. By having the ability to recover and mitigate those events via the service agreement, Doberman lowers your overall risk of lost data.
Knowledge is power. An informed business is a successful business, and because of this Doberman strives to offer insight into all areas of technology. Our planning and analytic services are designed to give in depth knowledge of how systems are running, review corporate policies for improvement, insure that client satisfaction is excellent and give our clients an update on industry trends, upcoming expenditures, and long term planning.
Remove your risks, lower your costs. Cloud services have been growing year over year above 15%. From a 2010 Market of approximately $76.9B to a predicted $210B market by close of 2016, the cloud is very much “here.” Doberman has specialized in making sure that we can not only assist in a transition to cloud-based infrastructure, but that we can analyze and recommend the cloud services that make sense for our clients.
Doberman’s high-level engineering staff routinely reviews all of our client’s networks. By compiling findings from automated systems and service staff, the engineering team compiles an action plan to ensure systems perform as required by your business. This plan is presented by Doberman’s VCIO service. Making sure that backups are properly functioning and that adequate disaster recovery planning is in place is a key portion of Doberman’s VCIO service, as well as making sure you know what to do in a disaster. Proper planning is the number one item cited by companies that successfully emerge from a disaster. Logging and monitoring means nothing without review and interpretation. Doberman’s VCIO will go through all threats, both large and small, with you in each meeting to certify the very best care is being provided to you and your company.
By interacting with your vendors, Doberman will improve response by spending the time managing those relationships that you don’t have the time for. Doberman guarantees that your vendors will deliver what they’ve promised. Doberman will supervise third parties while they interact with your network, ensuring that no malicious or inadvertent actions that could cause disruption to your business occur. By having vendor’s actively managed, Doberman helps you stay compliant with regulation and promises that no compromising changes are made to your system.
Having unlimited support means that no matter the complexity or severity of the issue, your systems will be fixed without the worry of a variable bill. Unlimited support secures business operations so that they will not be impacted should an issue arise as it is in the service provider's interest to keep the network in an up and stable state at all times - the more issues, the less profit the provider gains. Unlimited hours means the provider can take on proactive projects to eliminate risk without the need to justify labor costs to the client.
The automation and remediation systems Doberman has in place are designed to ensure all patching and "down" events occur after hours when you are away from your business - no down time during production required. The majority of emergencies occur during an update or change action. With a Doberman contract, you are guaranteed after-hours support to deal with these potential business disruptions before the next day. Doberman can take mitigation actions to remove risks after business hours to minimize the disruption to your business operations.